LONDON – May 1, 2018 – Clariter, the leading service provider in Quality as a Service (QaaS), after seven profitable years of business in Italy, is now opening in the United Kingdom!
Clariter’s mission is to improve their Clients’ digital reputation, through a unique combination of specialized In-lab QA expertise plus crowd sourced scale, combined with customer sentiment.
Clariter will then offer to the UK market its service suite “Qalya” for the magic combination of:
- Quality of Service (improve the technical quality by reducing the number of defects in the field),
- Quality of Experience (improve the customer experience by listening to the sentiment of customers) and
- Quality of Reputation (Improve the lead to purchase process by listening to the voice of the customers).
The Clariter Qalya suite will ultimately enhance the reputation of your company/product/service in the Digital Transformation era, which is both expensive but necessary to compete in todays marketplace, where your competitors are competing in the three pillars of Quality: (technical + empathy + reputation).
The Clariter’s unique model is committed to results and guarantees less investment costs in Quality Assurance (-35%) and yet creates a 3 times increase of the effectiveness of the quality.
The model, an integrated & continuous approach, includes:
- the extended use of Professionals constantly using methodologies and metrics to certify their reports;
- the innovative use of the crowdsourcing best practice which brings to Clients the benefit of the real market eco-system complexity, through our community of experts and end-users;
- and the power of data analysis coming from multiple sources (social digital marketing, digital support, crowd, etc..)
ABOUT CLARITER
Clariter the leading provider of Quality as a Service (QaaS) empowers Digital Leaders – including TIM, HP, ENEL (the Italian Energy provider), Trenitalia (the Italian railway national company), Sky – to deliver the finest digital experiences to their customers on any device, any time, any place. Clariter’s unique Qalya suite ensures the magic combination of Quality of Service plus Quality of Experience plus Quality of Reputation, through traditional in-lab QA expertise combined with crowd sourced scale and combined with customer sentiment to give both measurement and insight into customer experiences that build greater customer loyalty and reduced costs.